Frequently Asked Questions
Consult practical details concerning dispatch schedules, settlement options, botanical storage, and our return framework.
how to choose immunity vitamins for daily use
Review the panel for transparent extract percentages and chelated minerals rather than proprietary mixtures. Our Botanical Vitality Complex pairs standardized elderberry with zinc bisglycinate in plant cellulose shells. You receive clear milligram amounts for every component on the bottle.
what is the capsule shell made of
Our capsules consist entirely of plant-derived hydroxypropyl methylcellulose from spruce fibers and water. They contain no animal gelatin, carrageenan, or titanium dioxide. The shell breaks down smoothly in your stomach during normal digestion.
how to store the amber glass bottles
Keep the jar firmly closed in a dry kitchen cupboard away from direct sunshine and steam. The amber glass blocks degrading ambient light, while the metal lid seal keeps external humidity out. Do not store the bottle inside a damp bathroom cabinet.
how do i pay for my order
You can pay with cash directly to the courier upon delivery of your parcel. Alternatively, we accept upfront bank transfers to our Greek business account. We do not process card payments on this website.
how is my order delivered in larissa
Orders placed before 11:00 on business days are prepared immediately for courier collection. Deliveries arrive in reinforced corrugated cardboard boxes directly at your building door. The driver can bring the parcel up to your apartment door even without an elevator.
what happens if i want to return an item
You may return unsealed, unused jars within 30 days of receiving your parcel. The original seal under the cap must remain completely intact for hygiene compliance. Return shipping costs are covered by the customer unless the delivered item arrived damaged.
Thalassa Botanica